Privacy policy

Privacy Policy

At sellio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited and time spent on our site
  • Referring websites or sources

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, updates, or support requests
  • Improve our website, products, and services
  • Personalize your shopping experience
  • Send promotional emails or offers (only if you opt in)
  • Detect and prevent fraud or unauthorized activities

3. Cookies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your cart
  • Understand how users interact with our website
  • Improve site performance and functionality

You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

4. Third-Party Services

We may use trusted third-party services to operate our business effectively, including:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics tools (e.g., website traffic analysis)
  • Marketing and advertising platforms

These third parties only receive the information necessary to perform their services and are obligated to protect your data.

We are not responsible for the privacy practices of external websites linked from our platform.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

This includes:

  • Secure servers and encryption technologies
  • Restricted access to sensitive data
  • Regular monitoring for vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Customer Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request details on how your data is used

To exercise any of these rights, please contact us using the details below.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:

📧 Email: sellio.co.in@gmail.com
🌐 Website: sellio.co.in

10. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.