Shipping policy
Shipping Policy
At sellio, we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, delivery timelines, and shipping charges.
1. Shipping Methods
We partner with reliable courier and logistics providers to ensure your orders reach you safely.
Shipping options may include:
- Standard Shipping
- Express Shipping (if available)
The available shipping methods will be shown at checkout.
2. Order Processing Time
- All orders are processed within 24 hours after confirmation
- Orders are processed on business days only (excluding weekends and public holidays)
- Once your order is shipped, you will receive a confirmation message/email
3. Delivery Timeframes
- Estimated delivery time: 3–5 BUSINESS DAYS
- Delivery timelines may vary depending on your location and courier service
Please note that remote or rural areas may take slightly longer.
4. Shipping Costs
- Standard shipping fee depends on shipping cost
- Shipping charges will be displayed at checkout before completing your purchase
We may offer free shipping on selected products or promotional offers.
5. Tracking Information
- Once your order is shipped, you will receive a tracking ID via email or SMS
- You can track your order in real-time using the provided link
If you do not receive tracking details within 24 hours, please contact us.
6. Delivery Issues & Delays
While we do our best to ensure timely delivery, delays may occur due to:
- Courier service disruptions
- Weather conditions or natural events
- Incorrect or incomplete shipping details
- High order volumes during sales or holidays
If your order is delayed or not delivered within the expected timeframe, please contact us at sellio.co.in@gmail.com, and we will assist you promptly.
7. Incorrect Address or Failed Delivery
- Please ensure your shipping address is accurate at checkout
- We are not responsible for delivery failures due to incorrect information provided by the customer
- Additional charges may apply for re-delivery attempts
8. Contact Us
For any shipping-related queries or concerns: